During the weeks (months?!) where the days tend to blend together, we need bright spots. They might not be big, momentous events, but just small victories, happy connections, or just a moment of peace. But we need to see them and acknowledge them to remember that they are there. 

Here are two from my work week:

• Today, Nan and I received an email from a client that just closed on a property and was represented by one of our agents, Lynne Russo. This client had served in the military and moving was not a new process for him and his family. It’s not often that clients take time to send us an email, so it caught our eye instantly. This client wanted to make sure that we knew how impressive, tenacious and caring Lynne was throughout the entire process (which was really challenging for so many reasons that would test any agent’s skills!). Taking the time to send that note was so kind and meant so much to Lynne, but also to all of us that work with her. 
   
• Yesterday, I received a video from clients that Dara Singleton and I worked with recently. Along with the property that they purchased, these new homeowners became (ecstatic/thrilled/super excited!) adoptive parents of two goldfish. While the fish summer in a really cool whiskey-barrel-with-a-cover set up in the backyard, it was time to bring them inside for the cooler months. Our clients sent us this video to share with the sellers to let them know that their fish were loved and that they were so incredibly happy in their new home. 

(Turn sound up!)

While we are really proud of the work we do, I share these more as examples of small actions that make a difference to other people. The little things matter, big time and especially now. 

 

~ Karen Shanahan Garrett